FAQ's

🔌 What products does Meridian Electro sell?

Meridian Electro specializes in power banks, wireless chargers, and wireless speakers. Our products are designed to offer reliability, convenience, and modern wireless technology for everyday use.


🌍 Do you ship internationally?

Yes! We offer worldwide shipping and deliver to most countries across the globe.


⏳ How long does shipping take?

Estimated delivery times are:

  • United States & Canada: 7–12 business days

  • United Kingdom & Europe: 7–15 business days

  • Australia & New Zealand: 10–18 business days

  • Rest of the World: 10–20 business days

Delivery times may vary due to customs clearance, carrier delays, or location.


📦 How long does it take to process an order?

Orders are usually processed within 1–3 business days after payment confirmation. You’ll receive a confirmation email once your order has been shipped.


🚚 Will I receive a tracking number?

Yes. Once your order is dispatched, a tracking number will be sent to your email. Please allow 24–72 hours for tracking updates to appear.


🔋 Are your power banks safe to use?

Absolutely. Our power banks are tested for safety, efficiency, and durability, and are designed with protection against overcharging, overheating, and short circuits.


📱 Are wireless chargers compatible with all phones?

Our wireless chargers support Qi-enabled devices. Please check your device specifications to ensure compatibility before purchasing.


🔊 Are wireless speakers Bluetooth compatible?

Yes. Our wireless speakers are Bluetooth-enabled and compatible with most smartphones, tablets, and laptops.


🛃 Will I need to pay customs or import fees?

Depending on your country, customs duties or import taxes may apply. These charges are determined by local authorities and are the customer’s responsibility.


❌ Can I cancel or change my order?

If your order has not yet been shipped, please contact us as soon as possible. Once an order has been dispatched, changes or cancellations may not be possible.


📬 What if my order is delayed or lost?

If your order is delayed beyond the estimated delivery time or appears lost, please contact us. We will work with the shipping carrier to assist you.


🔁 Do you offer returns or refunds?

Return and refund eligibility depends on the product condition and situation. Please refer to our Return & Refund Policy or contact us for assistance.


📧 How can I contact Meridian Electro?

You can reach our support team anytime at:
meridianelectro0@gmail.com